Emeris consolidates resources and expertise from IIE Varsity College, IIE MSA, IIE-Vega School, and IIE School of Hospitality & Service Management, with a unified approach ensuring a consistent standard of excellence in teaching, learning, and student support. 

We are looking to appoint Faculty Coordinator - Operations (x3).

Overall Job Purpose: 
Coordinate faculty related campus staff, thereby ensuring the effective delivery and ongoing improvement of support services to the faculty. To assist the Faculty Manager in the day-to-day operations and management of all matters relating to Faculty administration. To liaise between the Faculty, campus and Academic Centre of Excellence (ACE).

• Share with campuses all relevant updates on policies, procedures, changes and plans of the Institution.
• Reviews with the Faculty Manager, the academic operational requirements of the relevant campuses annually and defines a rollout plan.
• Provides support and guidance to the campus faculty to resolve operational issues that may arise.
• Maintains relationships with campus Academic and Operations teams and supports campus staff if and when required.

• Provides detailed academic operational guidance documentation to support the provision of a high-quality academic student experience.
• Alongside the Faculty Manager, support the operational elements of the academic school between ACE (Academic Centre of Excellence), Dean/Deputy Dean and campus teams and vice versa.
• Institution ‘support the Faculty Manager on the delivery of the institutions academic material including the Learning Management System and monitoring of go live of online material to the campus teams.
• Collaborates as part of the National office Academic Operations team to review all academic operational requirements and to establish an overall annual academic operational plan.
• Monitors and tracks progress on the roll out of the academic operational plans to establish its status to ensure that the plan is on track.
• Contributing to the collation of the National Assessment Schedule considering shared modules/out sync and Phase out modules.
• Responsible for collating and maintaining the Programme Assessment Schedule.
• First point of escalation for faculty related campus queries including For Action Now reports.
• Monitors and tracks the external moderation process from end to end to ensure policy and moderation timelines are adhered too.
• Alongside the Faculty Manager support the communication across the various platforms, contributing to Teaching and Learning, Faculty Board and clear guidance to the faculties across the campuses.

• Works closely with the Deans, Faculty Manager, Heads of Campus Faculties and Campus Operations teams as well as ACE in providing a holistic/measured/well-rounded and considered approach to issues and challenges that exist.

• Minimum of a Bachelors Degree (NQF Level 7).
• Candidates with a matric and 5 years academic administration and operations experience will be considered.
  

• 3 years academic administration and operations management experience within a Tertiary Academic Institution.
• 2 years project management experience.