Direct Reporting Line:
Head: Student Recruitment

Vega is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications accredited by the Council on Higher Education (CHE).

The IIE Vega, Cape Town Campus has a vacancy for a Receptionist. 

Duties and Responsibilities:

Campus reception and Switchboard duties

• Create an organised front office environment system (orderly systems, clean, professional and neat).
• Receives and welcomes prospective and current students, parents and guests by greeting and directing them appropriately. 
• Builds relationships with students and parents through professional interaction.
• Operates the switchboard by receiving and directing calls promptly , professionally and efficiently and gathers the relevant information(i.e. reason for the call) from the caller to ensure that calls are directed to the appropriate staff member.
• Takes detailed messages when staff members are not available and delivers these messages timeously to the appropriate individuals.
• Deals with queries from students and directs them to the correct departments.
• Assists with intercom instructions.
• Organises the flyers and fact sheets at Reception in a neat and orderly manner and support the Marketing Assistant/s in ensuring that the waiting area and interview rooms are neat and tidy.
  

General Administrative Support Ad Hoc Duties 

• Provides administrative support to various departments as and when required.
• Responsible for preparing, tracking and receiving of campus courier parcels, post and deliveries and notifying the relevant staff member/s promptly regarding collection or delivery updates.
• Receives deliveries for the National office (campus specific) and campus staff and ensures that they are collected or handed to the appropriate individual timeously.
• Supports the Marketing Assistant/s in booking appointments for the Full Time Student Recruitment team and assists with managing their dairies accordingly if required (campus specific).
• Assists with campus events and any ad hoc campus duties as and when required.
  

Competencies Required:

• Advanced communication- verbal
• Switchboard
• Time management
• Problem solving
• Decision making
• Ability to multitask
• Organisational
  

Minimum Educational Requirements:

• Minimum of Matric 

Minimum Work Experience Requirements:

• Minimum of 1-2 years Reception experience
  

Additional Requirements:

• Applicant must have reliable transport.
• Applicant must be willing to work flexible hours and on weekends.
  

Working Hours

• Monday – Friday 8:00-17:00 or 7:00-16:00 (as required) 
• Saturdays  8:00-13:00 (as required)

Salary:

• Competitive salary commensurate with experience. 
  

Benefits:

• Lifelong learning opportunities through LinkedIn Learning subscriptions.
• Staff and family discounts on educational programs within our brand portfolio.
• Incentive bonus structure based on performance and achievement of goals.
• Provident fund contributions, including Death & Funeral Cover, to support your financial well-being and future planning.
• Birthday vouchers to celebrate your special day.
• Competitive annual leave allowance for well-deserved time off and rejuvenation.

Application Response:

• Due to the high volume of CVs received, please note that personal contact with all applicants may not be feasible. Only candidates whose qualifications and skills closely align with the position requirements will be contacted for interviews.

Technical Support:

• Should you experience technical difficulties applying for the position, kindly use the following URL for further assistance: https://hire.simplify.hr/ContactUs

The IIE Varsity College, IIE Vega and IIE MSA is an Equal Opportunity Employer. However, preference may be given to previously underrepresented groups in accordance with the South African Employment Equity Act. The company reserves the right to close or place the vacancy on hold at any time, without prior notice.